Privacy Policy
Last updated: 8/16/20241. Introduction
Welcome to SALES OR ELSE LLC ("Company", "we", "our", "us")! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at hello@doubleyourconversionrate.com.
When you visit our website www.doubleyourconversionrate.com (the "Website"), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Website and our services.
This privacy policy applies to all information collected through our Website and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the "Services").
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Personal Information Provided by You: We collect names, phone numbers, email addresses, mailing addresses, contact preferences, job titles, and other similar information.
3. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:
- To Facilitate Account Creation and Logon Process: If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
- To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To Fulfill and Manage Your Orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website. Note that payment processing is handled by a third-party service provider (Stripe), and we do not collect or store any payment data.
- To Post Testimonials: We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us at hello@doubleyourconversionrate.com and be sure to include your name, testimonial location, and contact information.
- To Deliver Targeted Advertising: We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. We use tools like Facebook, Google Analytics, and Hotjar to collect this information and understand user behavior on our Website.
- For Other Business Purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Website, products, services, marketing, and your experience.
4. Sharing Your Information
We only share and disclose your information in the following situations:
- Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing (handled by Stripe), data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data about how you interact with the Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages, or features, and better understand online activity.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Your Privacy Rights (GDPR Compliance)
If you are located in the European Union (EU) or European Economic Area (EEA), you are entitled to certain rights under the General Data Protection Regulation (GDPR). These rights include:
- Right of Access: You have the right to access the personal data we hold about you and to receive a copy of it.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
- Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
If you wish to exercise any of these rights, please contact us at hello@doubleyourconversionrate.com. We may need to verify your identity before processing your request.
If you are a resident of the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.
7. Security of Your Information
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Website is at your own risk. You should only access the services within a secure environment.
8. Updates to This Policy
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
9. Contact Us
If you have questions or comments about this policy, you may email us at hello@doubleyourconversionrate.com or by post to:
SALES OR ELSE LLC
1209 Mountain Road Place Northeast, Ste R
Albuquerque, New Mexico 87110
United States